Welcome To E-Z Frame Structures & Shelters!

You're currently on:

Customer Service

Shipping & Delivery
All orders are shipped via UPS ground in the continental USA unless other arrangements for shipping have been made. Shipping to all other countries via usps priority. You will be provided with a tracking number for your order as soon as it ship so you can track your order online.
Privacy & Security
Your information will be kept quiet and confidential and will only be used by E-Z Frame Structures & Shelters  LLC for purposes of filling your order. It will not re sold to any other parties.
Returns & Replacements
E-Z Frames guarentees their product and will gladly exchange or refund your order if you are not satisfied. Your order must be returned in full to receive a refund or exchange. If box has been unopened, please write "refused" on the box and return to sender. If box has been opened, you will need to pay postage and ship to the return address on the shipping label. If you cancel an order prior to it shipping we will gladly refund your money at that time. If your has already shipped, you will need to wait until you receive your order and return it to us to receive your refund. Again, only full returns with no parts missing will be refunded. By purchasing our product, you agree to these terms of our refund and exchange policies.
Place your E-Z Frame order through our secure website via Paypal or by credit card or call us directly to place your order via credit card.
Payment, Pricing & Promotions
E-Z Frames offers special promotions and pricing all the time! Check back regularly to catch our specials!
Viewing Orders
You can check your order status any time by emailing us at: ezframestructures@gmail.com or through your Paypal account if you purchased using your Paypal account. A tracking number will be added to your order through Paypal and your E-Z Frame account if you created one when your order has shipped and we receive it.
Updating Account Information
If you need to change any info on your order, please email us directly at: ezframestructures@gmail.com